Contact Information

Follow

Comments

9 comments

  • Avatar
    Iaan Saru

    How to change bass mode

    0
    Comment actions Permalink
  • Avatar
    Gage Brunswick

    @Iang Saru you should be able to change that setting by holding down both volume up and down at the same time for a few seconds depending on your product.

    0
    Comment actions Permalink
  • Avatar
    AHMAD ALSHATTI

    thank you

    why you cancel my order : 

    Dear AHMAD ALSHATTI KWI-8570,

    Your order #374125 was cancelled due to unforseen circumstances.

    Your payment has been voided.

     

    0
    Comment actions Permalink
  • Avatar
    Casey

    @AHMAD ALSHATTI,

    Please use one of the contact methods listed above to get in touch with our Customer Happiness Team so that we can look into the status of your order.

    Thank you,

    Casey - AfterShokz Customer Happiness Maker

    0
    Comment actions Permalink
  • Avatar
    Mike Callihan

    Purchased the Aeropex to go with a Garmin 945 Foreunner watch. Currently having an issue where the volume up button on the headphone does not increase the volume. Garmin state this is a compatibility issue with the headphones. Is there anyway to get the up volume to work with the 945?

    0
    Comment actions Permalink
  • Avatar
    Mani Maran

    Does anyone know how to reload the files back on the aftershokz Xtrainer ...I accidentally deleted even the root files...Now it cannot detect any mp3 songs and keep saying no files found and shut down power automatically

    0
    Comment actions Permalink
  • Avatar
    Mani Maran

    I have asked for help from the customer service but only instruction given via email also does nt work..The chat in the contact information doesn't work at all

    0
    Comment actions Permalink
  • Avatar
    Tommy Wong

    Not too happy that aftershok cannot honour any repair for their damaged product without any warranty.. as I had lost the documents as it was also a gift.

    0
    Comment actions Permalink
  • Avatar
    Tommy Wong

    also I found out the titanium is only along the band and not near the bone induction sound piece.

    so wearer beware.

    0
    Comment actions Permalink

Article is closed for comments.