Please follow the steps below to register your headphones:
Create an account here by simply clicking the "Signup" button in the top right-hand corner.
Once you've created your account, click "Register your products" to complete the registration.
If your product was a gift, use the date you received them as your purchase date.
You can charge your headphones with a USB-C charger. Please ensure the adapter (not included) does not exceed 1 amp or 5 volts. We do not recommend "fast chargers" such as Android or tablet chargers.
The LED on the headphones will turn from red to blue when charging is complete. You can also check battery status by powering on your headphones and clicking volume+ or volume-. Audrey will say “Battery High,” “Battery Medium,” “Battery Low” or “Charge Me.”
Please allow ample time to air-dry your headphones prior to charging if they’ve collected moisture from rain or sweat. Charging the headphones while moisture still exists can cause damage to the headphones.
OpenMove takes two hours to charge from 0 to 100 percent. They arrive out of the box at approximately 50 percent charged.
Press and hold the volume+ button for two seconds. You will hear Audrey say "Welcome to AfterShokz" and the LED light will flash blue once.
Start with your headphones powered off. Press and hold the volume+ button for 3-5 seconds. Audrey says “Welcome to AfterShokz.” Continue holding the volume+ button for an additional 2-3 seconds. Audrey will say “Pairing” and the LED will flash red and blue, indicating pairing mode.
You can review OpenMove's user guide here.