Please follow the steps below to register your headset:
Create an account here by simply clicking the "Signup" button in the top right-hand corner.
Once you've created your account, click "Register your products" to complete the registration.
If your product was a gift, use the date you received them as your purchase date.
You can charge your headphones with a USB-C charger. Please ensure the adapter (not included) does not exceed 1 amp or 5 volts. We do not recommend "fast chargers" such as Android or tablet chargers.
The LED on the headset will turn from red to blue when charging is complete. You can also check battery status by powering on your headphones and clicking volume+ or volume-. Audrey will say “Battery High,” “Battery Medium,” “Battery Low” or “Charge Me.”
Please allow ample time to air-dry your headset prior to charging if they’ve collected moisture from rain or sweat. Charging the headphones while moisture still exists can cause damage to the headphones.
OpenComm takes one hour to charge from 0 to 100 percent. They arrive out of the box at approximately 50 percent charged.
Press and hold the volume+ button for two seconds. You will hear Audrey say "Welcome to AfterShokz" and the LED light will flash blue once.
Start with your headphones powered off. Press and hold the volume+ button for 3-5 seconds. Audrey says “Welcome to AfterShokz.” Continue holding the volume+ button for an additional 2-3 seconds. The LED will flash red and blue, indicating pairing mode.
- Hold the Volume+ button until the headphones flash red and blue to indicate pairing mode.
- Position the NFC sign area on the left arm of the headset close to the NFC detection area on the device you are connecting to.
- The blue LED will flash once and OpenComm says "connected" when the headset has paired successfully. You may have to confirm the connection on the device you are connecting to as well.
You can review OpenComm's user guide here.